Listening to our stakeholders is essential, so we have developed a Whistleblower Policy both internally (for employees) and externally (for customers and other stakeholders), following the recommendations of Directive (EU) 2019/1937 and Law 2/2023 of February 20, without being legally obliged to do so, as a sign of our responsible commitment.

• Creation of a Whistleblower Form, which you can answer anonymously or not, to collect any behavior that “affects or undermines the general interest”.
• Designation of the Compliance Officer, in the current communication manager, who will be responsible for ensuring the anonymous nature of the complaints, and for transmitting them to the management and the competent authorities, if necessary.
• Comments will be taken into account before making operational changes and/or changes to policies or strategic practices.
• The procedure and complaints received will be reviewed annually.
• We will provide feedback on comments and complaints received and the rate of resolution/implementation of the same.