We promote social change through the transformation of people and organizations
Social license to operate and community relations
The trust of communities is the best license for the success of your project.
What is a social license to operate?
In business projects, complying with legal requirements is not always enough. The real license to operate is granted by the communities, institutions, and social actors in the territory.
The social license to operate (SLO) reflects the degree of acceptance and support your company receives in the areas where it operates. Obtaining it means ensuring legitimacy, preventing conflicts, and generating shared value.
Why is it key for your company?
Without a social license
Reputational risks
Conflicts with communities
Delays and cost overruns
Operational blockages
With a SLO solid strategy
You reinforce trust and legitimacy.
You facilitate permissions and social support.
You position yourself as an agent of change.
You generate shared value.
Volies Methodology
Our more than 15 years of experience have allowed us to develop a modular, flexible, and proven model to ensure the success of your community project.
1. Analysis of the territory
Comprehensive social, economic, and cultural assessment of the impact area
2. Mapping and dialogue with stakeholders
Identification of key allies, risks, and opportunities
3. Co-creation of solutions
Social and economic impact projects together with the community
4. Implementation and communication
Ongoing support and construction of authentic narratives
5. Measurement and evaluation
Monitoring community sentiment and continuous improvement
Community relations
The first step in strengthening good community relations is to conduct an analysis of the territory, together with a comprehensive analysis of the social, economic, and cultural context of your area of operation. In conjunction with the company, we will carry out:
- Detailed socioeconomic study
- Mapping of key actors
- Analysis of perceptions and expectations
- Identification of potential risks
- Engagement strategy and plan
Mapping and dialogue with stakeholders
We will build real bridges of dialogue between all key players, identifying allies, risks, and opportunities for mutual collaboration.
But also...
Co-creation of solutions
A modular and adaptable model in two phases: territorial analysis and co-creation of solutions, which can be developed independently or in an integrated manner.
Implementation and communication
High-impact methodologies that enable us to create both relationships and authentic narratives, from our own agency Comms&Events.
Constant measurement and evaluation
By your side throughout the entire process: diagnosis, implementation, and evaluation. Adapting methodologies to the pace and needs of each territory.
Why choose Volies?
TERRITORIAL
PRESENCE
With a presence in more than 40 countries, we operate from seven cities in Spain and 12 other cities around the world: Spain, Italy, France, Germany, Ireland, Portugal, and the US.
MULTISECTOR EXPERIENCE
We have more than 15 years of experience working with over 25 international companies, including Amazon, Genia, Repsol, Endesa, Moeve, and others.
RELATIONSHIPS
BASED ON TRUST
We use flexible and modular models that adapt to each company, co-creating together and accompanying you throughout the process.
SPECIALIZATION IN
RURAL ENVIRONMENTS
We have our own Rural Development Association, as well as close relationships with more than 500 NGOs with whom we have collaborated around the world.
Success stories that speak for themselves
We have developed community projects for Amazon in various locations where its data centers operate in countries such as Spain, France, Germany, Ireland, and the United States. Facilitating acceptance social de estos centros mediante iniciativas educativas, proyectos medioambientales, actividades de voluntariado corporativo y acciones de desarrollo local.
We coordinate studies for the Repsol Foundation on the social needs and interests of Repsol employees in different areas of Spain where its industrial assets operate: the Community of Madrid, the Region of Murcia, Tarragona, A Coruña, Ciudad Real, and Vizcaya. We have conducted an internal analysis of Repsol Volunteering to support the Foundation in promoting global volunteering and, since 2023, we have been collaborating in its implementation in two regions of Portugal.
From our subsidiary in Colombia, we develop projects for Latin America, such as Ecopetrol, an integrated energy group, for which we developed five workshops in different rural areas for its arrival in Colombia in 2019. The aim was to enable the community to freely assess the advantages and disadvantages of the project, listen to their concerns and expectations, and give them the opportunity to express their views on its viability.
Since 2025, we have been working with Genia to promote its LSO in the implementation of a biogas plant in Leiria, Portugal, developing a process of analysis, listening, and dialogue with stakeholders, as well as designing social and environmental proposals in different territories, conducting a territorial analysis and socioeconomic study, identifying and analyzing stakeholders, quantifying direct and indirect jobs, and creating a social relations plan.
Our competitive advantages
Years of experience
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Collaborating NGOs
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...With a bonus +
Authentic narratives thanks to our local knowledge and Volies Comms&Events.
